All ideas

It would be useful to be able to add screenshots to case updates - like the QC engineers are abel to do

The old version used to have dark mode. It would be nice to have that option for those with sensitive eyes.

It would be greatly help if we can have a button to collapse/hide the side menu on clarity. this would give users more screen space to work with, especially on 14in laptops

Hi, Just wondering if we can have a new filter type for tickets where "Delegated Authority" actions were taken. This would be really helpful for us to review and report them internally. Thanks,Ravi